SFinance glossary

Standard Operating Procedure (SOP)

Quick definition

A step-by-step guide to completing a task.

Overview

A standard operating procedure is a set of detailed instructions explaining how to complete a task or solve a problem — essential for operational efficiency.

Common Uses

  • Project management
  • Employee training
  • Problem-solving

Examples in Small Businesses

  • Drafting internal procedures
  • Training staff on new technology
  • Standardising operations
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